Returns & Exchanges

At Icy Bear Dental, we want you to feel as confident in your purchase as you do in your smile. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, brand-new condition.

• 3.
  Ship Your Items

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.